We love packing your parcel and sending it on its way! For more than a decade, we have personally looked after orders placed through our online shop. Along the way, we have learned how much care and attention go into the little details. Here is what matters to us in our daily work:
- Personal contact: Whether you have a question about a product or your order, we take the time to listen and are happy to help.
- Careful packaging: We choose the box size and cushioning to suit the items you have ordered and help protect them during transport. We attach shipping labels to the outer shipping packaging, rather than directly to the products.
- Our filling materials: Depending on the packaging needs of your order, we use packing chips made from plant starch, paper or corrugated cardboard for cushioning.
- Information to help you choose: Our shop provides product descriptions, directions for use and ingredient information. If you have any further questions, please feel free to contact us.
- A shop that keeps evolving: We continually work on our product information, online shop features and processes. Your feedback helps us along the way.
We want to make your shopping experience as easy and enjoyable as possible. Do you have any questions, requests or suggestions for improvement? Please get in touch using our contact form. We look forward to hearing from you!